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I did a system Diagnostic and it said that my laptop doesn't have enough memory and I either had to upgrade it or reduce system load. So my question is, how do I do so? This laptop is constantly freezing and the only thing I've downloaded onto it is FireFox. Also, when I did the diagnostic...

I need help, I want to play a game and chat at the same time, but how do I do it? If anyone can help, thanks. I am new to the PS3 community.