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There is 2003 Dodge truck with 4 wheel drive (gearshift on dash) and it quit working. Any advice? Also, windshield wipers quit. We suspect that the arm is loose at the bottom. How do you access?

We had the coolant changed and the first couple of days it was ok meaning no coolant on garage floor. He drove it to work and on return trip-it gushed coolant out from where we do not know. One thing we did observe is that the reservoir reading is hot level even when cold. Where is the coolant...