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First I would ignore her. If the problem persists (her yelling at you when your child is crying) then I would report her to the landlord. Children cry, it's normal. She is probably some old hag who never had children and doesn't know how to deal with them. As for your son, unfortunately when...

When you lash out against your parents it makes them less eager to return what they have taken away from you. It doesn't make them think that you have learned your lesson. It only makes them think that you are continuing to be rebellious. My suggestion to you is to take your punishment and...