1. Do a hard reset on your Palm. You can find out how to do a hard reset at http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=657,E=0000000000074432282,K=5806,Sxi=7,useTemplate=Case.tem,CASE=887 .
2. Do a hotsync. You will get a dialog box asking you to chose a user name. Click on the new...