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they outsourced their call centres to india and i want to know why because i know that vodafone is not in a decline of profits.

I need to find out some contemporary (modern, new) issues that have a major influence on businesses in Australia today.. must be in the last 2 years MAX. I have an assignment due on friday and I need 10 articles of different issues, summarised and put into a media file, then i have to write a...