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I lost the disk with the program on it that you have to use to transfer files to the samsung s8000 jet. Can anyone tell me where I can download it?

I keep getting this message when I try to 'retrieve' media messages. They used to just automatically come through, I don't get it. What's happening? How can I fix this? I live in the UK, and my network is Orange. The staff there are very unhelpful, so I'd rather ask Yahoo for help before I...