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They only light up when it freezes, and I've tried changing the keypad light to all of it's settings, but nothing changes. I KNOW they can light up, but they won't on command. Is something wrong, or is it just like that? thanks...

I have all my music on Windows Media Player, and I want to put it onto iTunes. I downloaded it from Limewire, if that is of any significance. So, I just want to be able to drag and drop my music, because I worked hard to get all the file names right. I have NO folder with my WMA files with the...