I got a letter which said that my current capped rate was coming to an end and that they would put me on another oneuntil aug 2011. It also said that the current capped rate was more expensive than my previous one AND more expensive than their "current standard direct debit price". So I phoned...
For the child to read and/or for the adult. Someone mentioned Potty Training Secrets Exposed by Dr Wayne jensen...he says you potty train using his methods in 3 days....Have you tried his book?