Yes it is quite normal.
Basically if you apply to an agency with a couple of snapshots and they take you on, the agency will do one of a couple of things.
1. a good agency will have a few recommended photographers who they use. These photographers know the style that the agency requires in the...
What you need to do is
a. de-activate cs4
b. uninstall it
c. get the box, discs and paperwork
d. either throw the lot in the bin or sell it to someone
e. go and find a digital re-toucher, tell them what you want and agree a price.
Alternatively. Actually learn how to use the software you have...