Bell doesn't even know about Sports Pack 3

  • Thread starter Thread starter Ex Agent EV
  • Start date Start date
Why are you so arrogant Lindsay? You should be happy if you were suscribing to Sports 3, the theme will be credited on your next bill...

Same for those that suscribe to Discovery Kids
 
To make things clear, you have openly stated you work for BEV, therefore people feel that they should be able to trust the information you provide.
If you only have information on heresay or from a co-worker than it is best to not state it until it is fact.
People believe the information that you provide. You need to make sure that you provide them with all of the facts.
What will happen if a client already subscribes to a theme and it is part of their package where the price is one set price for x number of themes?
This is different than if the customer subscribed to the theme on it's own, or paid for it in addition to their existing package.

I am not trying to pick a fight, I'm asking you to provide clear and accurate information.

Nem, who really should go to bed.
 
And i've been providing clear and accurate iformation to the best of my abilities...nothing as been written in our information system!

How will they handle the refund? Unfortunatly nofficial info on it... Will there be a refund? No official info, yes according to that agent. How much? I think it should be a fix 5$ for everybody, but they could also calculate it on how much it cost the client (12 themes for X$ / 12=refund). That last comment here is a personnal taught, not a compagny's statement
 
That's why you need to make sure you clarify on each comment you make. It is easy for people to confuse what you say as a personal statement and what you say as a company statement.
It's a fine line to walk.

Nem, who walks the line
 
Until late yesterday I was seeing the message that the Sports 3 package channels were offering a free preview until the end of September. I am not subscribed to this package and the channels were in red and still are. They now do not show that they are on a free preview.

However, I now noticed that the channels under the Family 2 package are under a free preview until October 1st. I subscribe to this package.

Is there supposed to be a free preview of both packages this month or just one or the other?
 
Nemnoch, I think that no matter how clear I will explain it there will always be somebody to complain...or to petend they didn't understood and complain that they didn't get this or didn't get that
 
Agent Express V you are confusing people ! all of the theme family 2 is on free view and the theme sports 3 is not. It looks like you and your TECH 3 don't know what is going on.
I hope sports 3 people still get their money back.
You really have nerve to call others arrogant.
arrogant, making claims or pretensions to superior importance or rights; overbearingly assuming; insolently proud

If the shoe fits.
 
As of late nemnoch sounds like one of the ones that "no matter how clear you will explain it there will always be somebody to complain...or to petend they didn't understood and complain that they didn't get this or didn't get that"
Lord its hard to be humble!
 
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